OneCity Finance Bank is committed to providing transparent and responsible banking services to our valued customers. To ensure a mutually beneficial relationship and protect the interests of both parties, we have established a comprehensive set of Terms & Conditions. These Terms & Conditions govern the use of our banking products, services, and digital platforms, and they outline the rights, responsibilities, and obligations of both the bank and our customers.

Understanding the Terms & Conditions:

Before engaging with OneCity Finance Bank, we urge all customers to carefully read and understand our Terms & Conditions. These are legal agreements that form the basis of our relationship with you as a customer. By availing our products or services, you signify your acceptance of these Terms & Conditions. If you have any questions or concerns, our dedicated customer support team is always available to assist you.

Key Aspects of Our Terms & Conditions:

Account Terms: The Terms & Conditions outline the requirements and procedures for opening and maintaining various types of accounts, such as checking accounts, savings accounts, and investment accounts. It includes information on minimum balance requirements, account fees, and account closure policies.

Loan Terms: For customers applying for personal loans, business loans, or mortgages, the Terms & Conditions provide details on loan eligibility, interest rates, repayment terms, and any associated fees and charges.

Digital Banking Services: If you use our online or mobile banking platforms, the Terms & Conditions govern your access to these services, outlining security measures, usage guidelines, and user responsibilities.

Privacy and Data Protection: We are committed to safeguarding your personal information. Our Terms & Conditions explain how we collect, use, and protect your data in compliance with applicable laws and regulations.

Customer Responsibilities: The Terms & Conditions highlight your responsibilities as a customer, including timely payment of dues, adherence to transaction limits, and the obligation to notify us of any changes in personal information.

Liability and Dispute Resolution: The Terms & Conditions describe the bank's liability for any errors or discrepancies, as well as the process for dispute resolution in case of disagreements.

Termination of Services: The circumstances under which the bank can terminate a service or close an account are outlined in the Terms & Conditions.

Updates and Amendments: OneCity Finance Bank reserves the right to update or amend the Terms & Conditions from time to time. Any changes will be communicated to our customers through appropriate channels.

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OneCity Finance Bank's Terms & Conditions serve as a guiding framework to promote responsible and ethical banking practices. We encourage all our customers to familiarize themselves with these Terms & Conditions and reach out to our customer support team for any clarifications. Your satisfaction and financial well-being are our top priorities, and we are dedicated to providing you with exceptional service and support throughout your banking journey with us.