At OneCity Finance, we understand that life can be full of unexpected twists and turns, and it's not uncommon for customers to face situations that might lead to the temporary suspension of their bank accounts. However, we firmly believe in second chances and are committed to supporting our valued customers through every step of their financial journey. Our Account Reactivation service is designed to help you rediscover the convenience and benefits of banking with us, allowing you to regain control of your finances with ease.

How to Reactivate Your Account:

Reach Out to Us: If your account has been suspended due to inactivity or any other reason, the first step is to get in touch with our customer support team. You can visit your nearest branch or contact our helpline to discuss the account reactivation process.

Provide Necessary Information: Our friendly customer service representatives will guide you through the required documentation and information needed to reactivate your account. This might include proof of identification, address verification, and any outstanding documents or forms.

Resolve Outstanding Issues: If there were any unresolved issues related to your account, we will work together to address and rectify them promptly. Our team is dedicated to finding the best solutions for you.

Clearing Dues and Fees: In some cases, there might be outstanding dues or fees associated with the suspended account. Our team will help you understand and settle any pending payments to proceed with the reactivation process.

Agree on Terms and Conditions: Before reactivating your account, we will provide you with updated terms and conditions to ensure you are fully informed and agree to the terms of our services.

The Benefits of Reactivating Your Account:

Regain Financial Access: By reactivating your account, you can once again enjoy full access to your funds, conduct transactions, and manage your finances securely.

Continue Existing Relationships: Reactivating your account allows you to maintain your banking relationship with OneCity Finance, ensuring continuity and familiarity with our services.

Access New Services: Our evolving range of financial products and services might include offerings that align with your current needs and goals. Reactivating your account opens the door to exploring these new opportunities.

Stay Updated: Reactivated accounts ensure that you receive the latest updates, offers, and information from OneCity Finance, keeping you connected with the latest developments.